FAQ

We currently ship throughout the United Kingdom.

Shipping costs vary depending on your location and order. The exact shipping fee will be calculated and displayed at checkout before you complete your purchase.

Orders are typically processed within 2–3 business days (Monday to Friday). Once processed, estimated transit time is 4–9 business days (Monday to Friday). The total estimated delivery time is therefore 6–12 business days. Please note that delivery times are estimates and may occasionally be affected by carrier delays, extreme weather or other circumstances outside our reasonable control.

You can follow your shipment using our Track Your Order page.

If you need to change or cancel an order, please contact us as soon as possible at info@londonblk.com. We will do our best to accommodate your request. However, once an order has entered processing or has been dispatched, we may no longer be able to make changes or cancel it.

Yes. We accept eligible returns in accordance with our Refund Policy. Items must meet the return conditions outlined in our Refund Policy. Please contact us before sending a return so our customer service team can provide you with the appropriate instructions.