Shipping Policy

Last updated: 24 September 2026

At BLK LONDON, we are proud to serve customers across the United Kingdom with reliable and efficient shipping. Please read below for everything you need to know about how we ship your order.

1. General Shipping Information

We currently ship throughout the United Kingdom.

2. Processing Time

Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and public holidays.

During peak seasons or promotional events, processing times may be slightly longer. We will keep you informed of any significant delays.

3. Shipping Rates

Free shipping — we offer free shipping on all UK orders, with no minimum purchase required. Any applicable charges are always shown at checkout before you pay.

4. Estimated Delivery Times

Processing time: 2–3 business days (Monday to Friday)
Transit time: 4–9 business days (Monday to Friday)
Total estimated delivery time: 6–12 business days
Order cut-off time: 18:00
Time zone: GMT – Greenwich Mean Time (London)

Delivery times are estimates and may be affected by carrier delays, extreme weather or other circumstances outside our reasonable control.

5. Shipping Restrictions

We do not ship to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas. Certain items may be subject to shipping restrictions under UK regulations or carrier rules.

6. Failed Delivery or Returned Packages

Where a delivery fails, an address is incorrect or incomplete, or a parcel is undelivered, the order may be returned to us. We will contact you to arrange a new shipment. Additional shipping costs may apply where the failed delivery resulted from incorrect or incomplete information provided with the order.

7. Lost or Damaged Packages

If your package is lost or arrives damaged in transit, please contact us as soon as possible at info@londonblk.com. We will work with the carrier to investigate and resolve it.

8. Returns

For returns and who pays return postage, please see our Return & Refund Policy.

9. Policy Updates

We may update this Shipping Policy from time to time. The latest version will always be available on this page.

10. Contact Information

Questions about delivery? Use our contact page, or:

Store name: BLK LONDON
Company name: PROVENTUS INTERNATIONAL LLC
Entity type: Wyoming, USA limited liability company
Company Address: 34 N Franklin Ave, Ate 687 #5038, Pinedale, Wyoming, 82941, United States
Warehouse & Returns Address: 362 Kennington Rd, London, Greater London, SE11 4DB, United Kingdom
Phone: +44 20 7146 2213
Email: info@londonblk.com

Customer Service Hours
Monday to Friday: 09:00 – 17:00 (GMT+1)
Saturday to Sunday: 11:00 – 16:00 (GMT+1)

We aim to respond to all enquiries within 24 hours.