Payment Policy

Last updated: August 20, 2026

At BLK LONDON, operated by MONETRA d.o.o., we are committed to providing a safe and secure shopping experience. Payments made through our website are processed using secure, encrypted technology designed to protect your personal and payment information.

Secure Payments & SSL Encryption

Our website uses Secure Sockets Layer (SSL) encryption to help protect sensitive information transmitted during checkout.

You can verify that you are using a secure connection by looking for the padlock icon in your browser and ensuring that the website address begins with HTTPS.

Payment Methods

We accept the following payment methods:

• American Express
• Visa
• Mastercard
• Maestro
• Apple Pay
• Google Pay
• Shop Pay

Availability of individual payment methods may depend on your device, location and the payment options available at checkout.

Currency

All prices displayed on BLK LONDON are listed in GBP (£) unless otherwise stated, and include VAT where applicable.

Any applicable shipping charges, taxes or other charges will be clearly displayed during checkout where required.

Please see our Shipping Policy for further information regarding shipping and delivery.

Payment Processing

Payment must be successfully authorised before your order can be processed.

When you place an order, your payment information is securely transmitted to our payment processing providers. BLK LONDON does not directly store your complete credit or debit card number.

Following a successful transaction, we may receive limited payment information necessary to manage your order, such as your payment method, billing information, transaction status and the last four digits of your payment card.

PCI Compliance

Our payment processing is handled through payment providers that operate in accordance with applicable payment security standards, including the Payment Card Industry Data Security Standard (PCI DSS) where applicable.

PCI DSS is designed to help protect payment card information and reduce the risk of cardholder data being compromised.

Payment Security

We take reasonable measures to protect the security of transactions made through our website.

For your protection, orders may be subject to additional verification or security checks. We reserve the right to cancel or decline an order where a payment cannot be verified or where we reasonably suspect fraudulent or unauthorised activity.

Your Personal Information

We take the protection of your personal information seriously. Personal information collected in connection with your purchase is handled in accordance with our Privacy Policy and applicable data protection laws.

Contact Information

If you have any questions regarding payments or an order, please contact us using the details below or through our contact page.

Store name: BLK LONDON

Company name: MONETRA d.o.o.

Company Address:
Ulica Iga Grudna 22
1000 Ljubljana
Slovenia

Warehouse Address:
362 Kennington Rd
London SE11 4DB
United Kingdom

Company ID: 9768602000

Phone: +44 20 7146 2213

Email: info@londonblk.com

Customer Care Hours

Monday – Friday: 09:00 – 17:00 (GMT+1)
Saturday – Sunday: 11:00 – 16:00 (GMT+1)

We aim to respond to all enquiries within 24 hours.