Shipping policy

Shipping Policy

At BLK LONDON, we're proud to serve customers across the United Kingdom with reliable and efficient shipping. Please read below for everything you need to know about how we ship your favourite fashion finds.

1. General Shipping Information

We currently ship throughout the United Kingdom.

Shipping options, costs and delivery times may vary depending on your location and the size or weight of your order.

2. Processing Time

Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and public holidays.

During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any significant delays.

3. Shipping Rates

Free Shipping – We offer free shipping on all orders, with no minimum purchase required.

4. Estimated Delivery Times

Here's what to expect once your order is placed:

  • Processing Time: 2–3 business days (Monday to Friday)

  • Transit Time: 4–9 business days (Monday to Friday)

  • Total Estimated Delivery Time: 6–12 business days

  • Order Cutoff Time: 6:00 PM

  • Time Zone: GMT – Greenwich Mean Time (London)

Please note: Delivery times are estimates and may be affected by carrier delays, extreme weather conditions or other circumstances outside our reasonable control.

5. Shipping Restrictions

We do not ship to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas.

Certain items may be subject to shipping restrictions depending on UK regulations or carrier restrictions.

6. Failed Delivery or Returned Packages

In the event of failed delivery attempts, incorrect or incomplete address information, or undelivered packages, orders may be returned to us.

If this occurs, we will contact you to arrange a new shipment. Additional shipping costs may apply where the failed delivery resulted from incorrect or incomplete information provided with the order.

7. Lost or Damaged Packages

If your package is lost or arrives damaged in transit, please contact us as soon as possible at info@londonblk.com.

We will work with the carrier to investigate the issue and find an appropriate solution as quickly as possible.

8. Shipping Policy Updates

We may update this Shipping Policy from time to time to reflect changes to our shipping practices, applicable requirements or improvements to our service. The latest version will always be available on this page.

Last updated: August 19, 2026

9. Contact Information

Store name: BLK LONDON

Company name: MONETRA d.o.o.

Company Address:
Ulica Iga Grudna 22
1000 Ljubljana
Slovenia

Warehouse Address:
362 Kennington Rd
London SE11 4DB
United Kingdom

Company ID: 9768602000

Phone: +44 20 7146 2213

Email: info@londonblk.com

Customer Care Hours

Monday – Friday: 09:00 – 17:00 (GMT+1)
Saturday – Sunday: 11:00 – 16:00 (GMT+1)

We aim to respond to all enquiries within 24 hours.